👋Introduction

Vuedale's Digital Native Wallets Solutions

Digital Customer Retention Program

What is Digital Loyalty?

A digital loyalty card is similar to a traditional (physical) loyalty program. However, it is conveniently stored and managed on a smartphone without requiring any downloads by using the phone’s native wallet (Apple Wallet & Google Pay). The card can be created simply by scanning a designated QR code. It also conveniently offers multiple features for the business to connect with their customers and retain them, as well as have extensive insight on their day-to-day operations.

Why Digital Loyalty?

(A) The Surge of Digital Banking In our region more users are now using their digital wallets for their credit and debit cards instead of their physical ones, using digital loyalty alongside it only makes more sense as the trend is to get rid of traditional wallets.

(B) Accessibility & Convenience Customers can easily access their loyalty information anytime, anywhere, getting rid of wallet clutter & becoming a part of them through their phones, thus, increasing engagement and encouraging frequent participation.

(c) Real-time Engagement Customers get real-time updates on loyalty point balances, rewards, and promotions. Customers can also receive instant notifications about new offers, expiring rewards, or special events, keeping them engaged and informed.

(d) Data Insights and Personalization Gather valuable data on your customers, they are no longer just a face! You can also track their purchasing behavior and preferences. This data can be utilized to create targeted campaigns on any required business segment.

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